How can we help?

The Preferred Loyalty Program rewards private practices and a growing number of mid-market customers for nearly all purchases of Kerr, DEXIS and Implant Direct products. Thank you for your participation.

If you have questions, we believe one of the following categories will help you get answers.

Frequently Asked Questions (FAQs)

The FAQ page will answer some of the most common questions about the program. Please start here for the fastest way to learn about loyalty. The topics covered include:

Missing Points

Believe you are missing points? If you have registered for the Preferred Loyalty Program and:

  1. Selected all your distributor records as instructed during registration; and
  2. Two to three weeks have passed since a purchase

Then please submit the Missing Points Form (You must be sign into an account to use this form; if you cannot sign in at this time you can also use the General Questions form below).

General Questions

If the FAQs and Missing Points Form do not address your question(s), you have one more option, You can also get answers to general questions using the form below.

Please enter your information below and we'll get back to you as soon as possible.

Thank you.