How can we help?
The Preferred Loyalty Program rewards private practices and a growing number of mid-market customers for nearly all purchases of Kerr, DEXIS and Implant Direct products. Thank you for your participation.
If you have questions, we believe one of the following categories will help you get answers.
Frequently Asked Questions (FAQs)
The FAQ page will answer some of the most common questions about the program. Please start here for the fastest way to learn about loyalty. The topics covered include:
- What do I do if I can't finish my registration because I can't find my practice?
- When will points from a purchase appear in my account?
- What are some sections of the site I should familiarize myself with first?
- Why am i missing points?
Believe you are missing points? If you have registered for the Preferred Loyalty Program and:
- Selected all your distributor records as instructed during registration; and
- Two to three weeks have passed since a purchase
Then please submit the Missing Points Form (You must be sign into an account to use this form; if you cannot sign in at this time you can also use the General Questions form below).
If the FAQs and Missing Points Form do not address your question(s), you have one more option, You can also get answers to general questions using the form below.
Please enter your information below and we'll get back to you as soon as possible.